Manufacturers and what their warranties cover, from the list maintained by N. Wasserstrom. Contact them before booking a vendor: a repair covered by warranty cannot be recovered once it has been paid for. Only Kolpak and Manitowoc provide a local approved technician directly; the others are handled through their warranty line.

A cost counts in the month the work order was closed, the same rule the Dashboard's spend tile uses, so the two never disagree. Maintenance on schedule is the share of active maintenance tasks that are not past due. Vendor turnaround runs from the moment a vendor was dispatched to the moment the job was closed. Nothing records when a vendor actually arrived, so read it as a ceiling on their response time rather than the response time itself. A job closed with no cost recorded still counts as a job closed, because somebody did the work.

Every address the app can write to, and which of the five emails actually reaches it. The first three columns come from the Recipients list above; the last two follow from someone’s role and cannot be switched off here.